Legal
Privacy Policy
Effective date: [To be finalized]
This Privacy Policy explains how SKALECHAT COMMUNICATIONS PRIVATE LIMITED (“SkaleChat”, “we”, “us”) collects, uses and protects information when you use the SkaleChat platform. SkaleChat is designed around privacy: within a group, members are represented by aliases, and personal contact details are not exposed to other members.
Information we collect
We collect the information needed to operate the service, which may include account details provided during registration, the aliases and group information created by an administrator, and messages exchanged within a group. We may also collect basic technical data such as device and log information to keep the service secure and reliable.
How we use information
- To provide, maintain and improve the SkaleChat service.
- To create and manage groups, memberships and aliases.
- To keep the platform secure and prevent misuse.
- To respond to enquiries and provide support.
Aliases and identity visibility
Within a group, members see aliases rather than real names or phone numbers. The group administrator can see the real identities of the members they add. Members cannot view the contact details of other members through the platform.
Sharing of information
We do not sell personal information. We share information only where necessary to operate the service, to comply with the law, or with service providers who process data on our behalf under appropriate obligations of confidentiality.
Data retention
We retain information for as long as needed to provide the service and to meet legal, accounting or reporting requirements. When information is no longer required, we take steps to delete or anonymise it.
Security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
Children’s privacy
SkaleChat is intended for business and professional use and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.
Contact us
For any questions about this policy, contact us at admin@slaychatapp.com or through the Contact page.